The Business Communication course equips business professional with the best communication practices and helps develop business communication as a discipline.

Business Communication course explores the study of the process of communication in the business environment, allowing us to understand how to make better choices in our day-to-day communication.

Who Should Attend?

This course is recommended for business leaders, senior executives, managers, supervisors, front-line workers, and other professionals who wish to specialize in the business communication business segment.

Prerequisites

This course requires that students meet the following prerequisites:

1. The candidate must have a commitment to the pursuit of excellence.
2. The candidate must have completed or be in the process of completing a high school or secondary school diploma or similar educational standards.

 Certification Preparation

This course prepares candidates to sit, or take, the Certified Business Professional exam –C50-510

Follow-up Courses

• Leadership
• Sales
• Business Etiquette and Professionalism
• Customer Service

Course Outline: 

Module 1: Introduction to Business Communication

Module 2: Structuring Business Communication

Module 3: Developing a Business  Writing Style

Module 4: Types of Business Writing

Module 5: Writing for Special Circumstances

Module 6: Developing Oral Communication Skills

Module 7: Doing Business on the Telephone

Module 8: Non-Verbal Communication

Module 9: Developing Effective

Module 10: Conflict and Disagreement in Business Communication