CompTIA A+

Focuses on learning the  essential skills in installing and troubleshooting all types of PC hardware. In addition, you will acquire the knowledge and skills needed to support Windows and simple networks to become versatile computer maintenance and support technician.

CompTIA A+ Course

 This is Hardware and Software Support Course

SGL’s CompTIA A+ course  is focused at various  individuals with little hands on  experience,  as well as those new to  IT professions, who wants  to acquire knowledge and pass the  A + Certified Professional program (220-901 & 220-902).\

Requirements

Students only need basic PC skills. Experience in dealing with keyboard and mouse should be available.

Course Objectives

In  this  course program you will  learn  essential skills in installing and troubleshooting all types of PC hardware. In addition, you will acquire the knowledge and skills needed to support Windows and simple networks to become versatile computer maintenance and support technician.

Course Exam:

In order to receive CompTIA A+ certification, you must pass two exams:

  1. CompTIA A+ Essentials
  2. CompTIA A+ Practical Application

Course Outline:

Troubleshooting Methodology

  • Troubleshooting models
  • Professionalism Operating Systems
  • Operating system fundamentals
  • Directory management
  • File management
  • File and folder permissions

Electricity and Power Supplies

  • Electrical safety
  • Power supplies
  • Power supply troubleshooting

CPUs and Motherboards

  • Central processing units
  • Cooling techniques
  • Motherboards
  • Motherboard and CPU troubleshooting

The Basic Input/Output System

  • BIOS and CMOS
  • POST and boot processes

Memory Systems

  • Memory packaging
  • Memory installation
  • Memory monitoring
  • Memory troubleshooting

Bus Structures

  • Buses
  • PCI buses
  • Video buses

Expansion Cards

  • Video cards
  • Sound cards
  • Internal modems
  • Expansion card troubleshooting

Peripheral Connection Types

  • Serial and parallel connections
  • PS/2 connections
  • USB connections
  • FireWire connections
  • Multimedia connections
  • Troubleshooting peripheral connections

Data Storage Devices

  • Drive adapters
  • Hard drives
  • Optical drives
  • Removable storage devices
  • Drive maintenance
  • Storage device troubleshooting

Video Output and Image Input Devices

  • Monitors
  • Scanners and cameras

Printers

  • Printing technologies
  • Printer installation
  • Printer optimization and maintenance
  • Printer troubleshooting

Connecting Computers

  • Networking concepts
  • Wired network connections
  • Basic internetworking devices

Working with Electricity and Power Systems

  • Electricity and electronics
  • Static electricity
  • Power supplies
  • Power conditioning and management
  • Power supply troubleshooting

Working with CPUs and Motherboards

  • Central processing units
  • Packaging, slots, and cooling techniques
  • Motherboards and system cases
  • Motherboard troubleshooting

Working with Basic Input/Output System

  • BIOS and CMOS
  • The POST process
  • Firmware updates
  • BIOS and POST troubleshooting

Working with Memory systems

  • Memory
  • Memory packaging
  • RAM installation
  • Memory troubleshooting

Working with Bus Structures

  • Buses
  • Host system interaction
  • The PCI bus
  • Video buses

Working with Expansion Cards

  • Drive adapters
  • Video cards
  • Sound cards
  • Internal modems
  • Legacy device installation
  • Expansion card troubleshooting

Understanding Ports, Connectors, and Cables

  • Serial and parallel ports, cables, and connectors
  • Keyboards, mice, and pointing devices
  • USB ports, cables, and connectors
  • FireWire ports, cables, and connectors
  • Infrared and Bluetooth wireless ports
  • Multimedia ports, cables, and connectors
  • Port, cable, and connector troubleshooting

Understanding Data Storage Devices

  • Hard drives
  • Optical drives
  • Removable storage devices
  • Tape drives and backup systems
  • Storage device troubleshooting

Understanding Portable Computers and Devices

  • Notebook computers
  • Component replacement
  • Handheld computers
  • Portable computer problems
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